
Privacy Policy
Last Updated: [Insert Date]
Applicable Entities:
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VHD HR PTY LTD
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VHD HR WA PTY LTD
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CERTIFY ME ACADEMY PTY LTD
1. Purpose
We are committed to protecting the privacy of students, trainers, and partner institutions in accordance with:
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Privacy Act 1988 (Cth) & Australian Privacy Principles (APPs)
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VET Quality Framework (including ASQA requirements)
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Data Protection Regulations (WA/NSW as applicable)
2. Information We Collect
Student Data:
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Personal details (name, DOB, address, contact info)
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USI (Unique Student Identifier) & enrollment records
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Assessment results, qualifications, and training history
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Payment details (if applicable)
Operational Data:
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Trainer/staff qualifications and contact information
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Partner RTO/school information (where applicable)
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Website usage data (cookies, IP addresses)
3. How We Use Information
Strictly for education/training purposes:
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Processing enrollments and certifications
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Reporting to ASQA, NCVER, or other regulatory bodies
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Improving training delivery and student support
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Compliance with VET funding agreements (if applicable)
4. Data Security Measures
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Secure Australian servers with encryption
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Access controls (only authorized personnel)
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Regular audits to prevent breaches
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Mandatory staff training on privacy procedures
5. Disclosure of Information
We only share data with:
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Government bodies (ASQA, NCVER, DEWR) as legally required
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Partner RTOs (for jointly delivered courses)
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Secure third-party providers (e.g., LMS platforms) under confidentiality agreements
We never sell student data.
6. Student Rights
You may:
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Access/correct your personal information
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Request deletion (where permissible by law)
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Opt out of non-essential communications
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Lodge complaints via our process or with the OAIC
7. Cookies & Online Data
Our website www.vhdhr.cuses cookies for functionality. Disable via browser settings if preferred.
8. Policy Updates
Changes will be notified via our website or direct communication to enrolled students.