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Privacy Policy

Last Updated:​​ [Insert Date]
​Applicable Entities:​​

  • VHD HR PTY LTD

  • VHD HR WA PTY LTD

  • CERTIFY ME ACADEMY PTY LTD

​1. Purpose​

We are committed to protecting the privacy of students, trainers, and partner institutions in accordance with:

  • ​Privacy Act 1988 (Cth)​​ & ​Australian Privacy Principles (APPs)​​

  • ​VET Quality Framework​ (including ASQA requirements)

  • ​Data Protection Regulations​ (WA/NSW as applicable)

​2. Information We Collect​

​Student Data:​​

  • Personal details (name, DOB, address, contact info)

  • USI (Unique Student Identifier) & enrollment records

  • Assessment results, qualifications, and training history

  • Payment details (if applicable)

​Operational Data:​​

  • Trainer/staff qualifications and contact information

  • Partner RTO/school information (where applicable)

  • Website usage data (cookies, IP addresses)

​3. How We Use Information​

​Strictly for education/training purposes:​​

  • Processing enrollments and certifications

  • Reporting to ASQA, NCVER, or other regulatory bodies

  • Improving training delivery and student support

  • Compliance with VET funding agreements (if applicable)

​4. Data Security Measures​

  • ​Secure Australian servers​ with encryption

  • ​Access controls​ (only authorized personnel)

  • ​Regular audits​ to prevent breaches

  • ​Mandatory staff training​ on privacy procedures

​5. Disclosure of Information​

We only share data with:

  • ​Government bodies​ (ASQA, NCVER, DEWR) as legally required

  • ​Partner RTOs​ (for jointly delivered courses)

  • ​Secure third-party providers​ (e.g., LMS platforms) under confidentiality agreements

​We never sell student data.​​

​6. Student Rights​

You may:

  • Access/correct your personal information

  • Request deletion (where permissible by law)

  • Opt out of non-essential communications

  • Lodge complaints via our process or with the OAIC

​7. Cookies & Online Data​

Our website www.vhdhr.cuses cookies for functionality. Disable via browser settings if preferred.

​8. Policy Updates​

Changes will be notified via our website or direct communication to enrolled students.

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ABN : 24 655 325 983

VHD Sydney

SYDNEY  0439 671 686

VHD Western Australia

PERTH 0403 356 266

Address

SYD : U602, Level 6, 83 Mount Street North Sydney 2060

​WA : 10 Canning Hwy, South Perth WA 6151

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